Jeff Owens CSP, CTM

Reduce Conflict, Increase Influence & Improve Performance. Former Hostage Negotiator (808-367-3210)

Travels from Honolulu Hawaii, USA

Audience Feedback

# of feedback responses

Attendees Find Valuable

# of attendees over # of events

Would See Again

# of attendees over # of events

Talks Given

# of event type over # of events


Speaks on:

Organizational Culture

Workplace Conflict

Crisis Intervention

Influential Leadership

Personal Safety

Speaks to:

Associations & Membership Orgs

Community Association Management Professionals

Small & Medium Businesses (SMBs)

Formats:

Keynote

Breakout


Certified Speaking Professional
Certified Threat Manager

Audience members say

Jeffrey transforms conflict into collaboration with his potent blend of hostage negotiation expertise and executive leadership experience. His down-to-earth yet professional style captivates audiences, with participants describing sessions as "engaging and interactive" experiences. Drawing from real-world crisis situations, he delivers immediately actionable tools like the "Trinity of Respect" and "Why, What, and How formula" that leave attendees feeling enlightened and empowered to navigate difficult people and challenging workplace dynamics. Organizations hire Jeffrey to create cultures of respect and safety. His presentations spark profound introspection, with one participant sharing, "Jeff was amazing and made me take a good look into myself and how I react to conflict with others," while another noted they were "engaged the whole time" and "didn't want it to end." Attendees consistently achieve enhanced emotional regulation, improved listening skills, and strengthened professional confidence that extends far beyond the workplace into their personal lives.
Key Audience Outcomes
  • Participants gained practical tools for immediate use in conflict resolution.

  • Attendees developed a new perspective and a wealth of knowledge applicable to both professional and personal lives.

  • Managers felt more equipped to handle difficult situations with calmness and respect.

  • Individuals experienced personal introspection, leading to better understanding of their reactions and behaviors.

Jeff's Bio

Jeff Owens, CSP, CTM, speaks on and works with leaders and people at all levels to reduce conflict, increase influence, strengthen collaboration, and build high-performing cultures grounded in trust and respect. A former hostage negotiator, executive leader , and two time speaker hall of fame inductee, Jeff was named as Hawaii's Top Cop. Organizers choose Jeff for his professionalism, adaptability, and ability to deliver relevant, high-impact programs that connect with audiences and provide actionable takeaways. He is a Certified Speaking Professional (CSP), and a Certified Threat Manager (CTM), with expertise in behavioral threat assessment and violence prevention. Jeff created The Power of Respect Framework™, a proven decision model built from his experience as a hostage negotiator, executive leader, and human interaction expert. The framework improves communication, influences behavior and performance, and drives better outcomes in high-pressure and everyday interactions.

TYPICAL FEE

Private

Varies based on date, location, and engagement type

What you will receive

A detailed quote with pricing, availability, add-ons, and travel info that's ready to share with your team.


Jeff Offers the Following Talks

Organizational CultureInfluential Leadership

The Power of Respect for Organizational Success: A Hostage Negotiators Insights

  • Learn practical concepts that increase leadership influence, team cooperation, and organizational success.

  • Reduce management headaches, decrease inappropriate behaviors, improve employee engagement, retention, and productivity

  • Understand how civility can be integrated into the organizational culture to improve harmony, acceptance, communication, and cooperation.

  • Manage Difficult Conversations, Hi-Stress Situations, Hi-Stakes Human Interaction.

Show more >

60 - 90 minutes

Workplace Conflict

Chaos to Calm: Actionable Strategies to Manage Aggressive Behaviors in the Workplace

  • Gain insights into why people become aggressive

  • Learn to recognize warning signs and cues

  • empower you with the confidence to hBe empowered to handle hostile interactions calmly and effectively and manage situations from chaos to calm.

  • Manage Difficult Conversations, Hi-Stress Situations, Hi-Stakes Human Interaction.

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Crisis InterventionPersonal Safety

Workplace Violence: Policy is Not Enough

  • Understanding the essential components of an workplace violence prevention program

  • Insight into risk factors, reporting procedures, and response protocols

  • The why, what, and how of creating and operationalizing a Threat Assessment Team

  • Training concepts to build a culture of safety, respect, and proactive employee involvement

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Organizational CultureWorkplace Conflict

Creating a Culture of Civility: The Power of Respect™ - Turning Conflict Into Cooperation

  • Learn practical concepts that increase employee civility, acceptance, and cooperation.

  • Understand how civility can be integrated into the organizational culture to improve harmony, acceptance, communication, and cooperation.

  • Reduce management headaches, decrease inappropriate behaviors, improve employee engagement, retention, and productivity

  • Manage Difficult Conversations, Hi-Stress Situations, Hi-Stakes Human Interaction.

Show more >


Audience & Client Feedback on Jeff

1 / 12

Fantastic presentation packed full of entertaining and valuable information that can be applicable in many areas of life! This brief training should be a must-add to all areas of business and collaborative groups. Thank you and I look forward to exploring this versatile tools provided. (see talk report)

Attendee

Jeffrey Owens is a powerfully engaging speaker. The content was interesting and valuable. I only wish it would have been more than an hour long so that Mr Owens could elaborate as much as he would like to on all the concepts. (see talk report)

Attendee

Jeffrey Owens is a powerfully engaging speaker. The content was interesting and valuable. I only wish it would have been more than an hour long so that Mr Owens could elaborate as much as he would like to on all the concepts. (see talk report)

Attendee

One of the best personal and professional seminars I have attended! Enlightening information regarding everyday topics that help in all aspects of life from conflict resolution to personal introspection. (see talk report)

Laurie Barker

Such a great presentation! Jeff is highly engaging and interactive! The tips he gave for negotiating are very applicable to the real world and I will use them in my next opportunity. Thank you Jeff! (see talk report)

Attendee

Jeff is an amazing speaker. I found his webinar to be very Insightful and something that needs to be taught to everyone. I walked away with a new perspective and wealth of knowledge. (see talk report)

Attendee

This is valued information and relevant to almost all approaches within our industry. I do feel that our HR teams should have this information with Jeffrey as a speaker. (see talk report)

Attendee

Such a fun and informative session! I learned a lot about workplace violence and will take this back to my company to implement! (see talk report)

Attendee

Jeffrey comes with a wealth of knowledge. He made a “taboo” topic less daunting by providing practical and actionable lessons. (see talk report)

Attendee



Frequently Asked Questions on Working With Jeff

I am very easy to work with. I understand you have a lot of work to do and headaches to deal with putting events together and I will ensure that I am not adding to that. I will make sure you have what you need from me, be where I'm supposed to be, adapt as required, and deliver as promised.

My fee includes everything except travel. Whether for keynote or breakout, it includes all pre-event calls, meetings, emails, interviews, research and resource acquistion, prep work, presentation development, customization, promotion, and if applicable, audience handouts, references, or takeaways.

Absolutely yes! I make it a point to learn as much as I can about the audience, organization(s), and theme to ensure that my presentation is relevant, engaging, and provides value to the attendees,.

I'll work with you, at your option, to create promo videos, magazine and newsletter articles, social media posts, and other pre-event promotional materials

I always stay in the area after the event, usually for at least the full day of the event if not the duration to be available to interact, answer questions, and support the client organization. If there are post-event activities that my presence will contribute to I will participate.

Yes. I'm happy to participate in VIP events, meet and greet, pre and post event gatherings.

Yes. I can adapt presentations to fit most reasonable budgets. More importantly, I am open to working with you to find imaginative ways to exchange "value for value" to meet your budget.

I will provide audience feedback reports to you. I provide bonus downloadable PDF materials to the audience for most presentations. I do not provide residual copies of my slides, and am open to recording on my presentation for limited usage by the event organizer.

I will discuss recording of my sessions with you prior to finalization of your hiring decision. While my material is proprietary I almost always allow audio/video recording and limited use by the organizer. If a licensing agreement for broader use is needed we will work out the details in advance.

$2000 travel fee (covers air/ground transportation, meals, and attendant expenses) and two nights in the host hotel (the night prior to and night of my presentation). If my presentation or participation covers multiple days, additional nights to cover those.


Jeff's Links and Media Mentions